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contact center:
(02) 3 296 800

SMS, Fax, IVR, E-mail – legal entities


SMS banking, Fax, IVR, statement of account through e-mail for denar transaction accounts of legal entities


In order to provide simplified monitoring of the changes and statement of transaction account, the Bank offers the following services to its clients:


- SMS notifications to the clients’ mobile phones on inflows on or outflows from their transaction account,

- statements of accounts send by e-mail

- notifications on changes on denar transaction accounts send by fax or IVR(02 3247 480)


These services shall be available to clients having their denar transaction account opened with the Bank and/or:


- have mobile phone

- fax

- valid e-mail address notified to the Bank


SMS banking services fees for denar transaction accounts of legal entities:


SMS, FAX, IVR, Е-mail services fees – Legal Entities

Statement of account send on e-mail address

free of charge

SMS notifications on inflows on and outflows from denar transaction account

3 denars

FAX notifications for changes on denar transaction account

3 denars

Message through IVR

8 denars

Sending SMS notifications defined by the Bank

free of charge



Documents required


The documents required for SMS banking services for denar transaction accounts of legal entities shall be as follows:

- Application form for use of these services: SMS, Fax, IVR and sending statement of account on e-mail address for denar accounts of legal entities


These services may be applied for at the Bank’s Head Office – KB1, as well as at the following city-branches in Skopje: Leptokarija, GTC, Avtokomanda, Gjorche Petrov, Jane Sandanski, Biser, Skopjanka, City Mall, Bunjakovec, Drachevo, Cvetan Dimov, 11 Oktomvri, Madzari and Makpetrol and the Bank’s branches throughout the country. For any further information please call: 02/3168-968.


For any technical difficulties, questions or support required, please call the contact center at (02) 3296 800 (08:00 – 20:00) or send mail at