Main information about business cards
Business cards of Komercijalna Banka AD Skopje offer you reliable financial support 24 hours a day, 7 days a week, throughout the country and the world. Learn more about the main information and possibilities of the cards:
Simple procedure for obtaining
Business cards are obtained in a short procedure of submitting completed application and supporting documentation to the Bank. The documentation depends on the type of the legal entity and the type of the card. For more information call phone number: (+389 2) 3166 156, every working day from 8 AM to 4 PM.
Using the cards
With business cards of Komercijalna Banka AD Skopje you can make payments free of charge at more than 35 million points of sale in over 210 countries in the world. It is the easiest and the most practical way for the settlement of the official expenses of employees in the company. Using the card reduces the need to carry cash and keeping complex records about payments.
Cards are acquired at millions stores and ATMs bearing the sign for acquiring MasterCard or Visa. You can also use them to buy on Internet. Thus, your employees can easily pay the accommodation costs anywhere in the world with complete records on payments and limit adjustable for each user. Monitoring of spending is simple and accessible at any time through the Internet Bank
If you are owner of a company, your store can be one of the authorized point of sale of Komercijalna Banka AD Skopje to acquire cards
Using the Internet Bank service
In order to enable full automation of operation with the account linked to the cards of your company, we offer you the Internet Bank
service through which you are able at any time and from anywhere in the world to get full insight into the statement and spending by users, with the possibility to print reports.
Besides monitoring the cards, at the same place you have access to your denar and foreign currency accounts with the Bank, which allows you to execute non-cash transactions simply, without going to the bank counter.
Having 122 ATMs of Komercijalna Banka AD Skopje installed in Macedonia and over 2 million bearing Visa and MasterCard sign throughout the world, your employees will always have the possibility, in a very simple way, 24 hours a day, 7 days a week, to withdraw the cash needed for payment of the business costs. The possibility of adjusting the daily limits by users provides an excellent way to manage expenses for business meetings and trips.
For your easier navigation when using ATMs we have created the brochure "Avoid the queue - Use ATM!“
, which briefly explains the necessary steps that you need to know.
Cash withdrawing is available at the bank counters everywhere in the world where MasterCard and Visa are acquired. This service is also available in the following city-branches and branches of Komercijalna Banka AD Skopje:
1. In Skopje – in the Head Office of the Bank and the following city-branches: GTC, Jane Sandanski and Dracevo.
2. Throughout the country - in the Bank's branches in Veles, Ohrid, Prilep, Strumica, Stip, Kocani, Kumanovo, Gostivar, Kavadarci and Tetovo and city-branches in: Bitola, Bogdanci, Gevgelija, Kicevo, Struga, Resen, Vinica and Delcevo.
At ATMs of Komercijalna Banka AD Skopje you can withdraw cash from any payment cards issued by the MasterCard and Visa programs, 24 hours a day, seven days a week. Locate your nearest ATM of total of 122 set around the country with the help of the locator.
You can get information about the locations of ATMs where you can withdraw cash with cards from the MasterCard family (over 2 million ATMs in more than 210 countries) on www.mastercard.com
You can get information on the locations of ATMs for cash withdrawal with Visa cards in more than 170 countries worldwide on www.visa.com
Problems and complaints
Reporting a lost / stolen card
If the card is lost or stolen, you must immediately report it to the Authorization Centre of the Bank on the phone No.: (+389 2) 3133 152 or 3107 310, which are open for calls 24 hours a day, seven days a week through the year. An employee at the Centre will immediately block the card which will prevent abuse and will give you further instructions on how to get a new card.
Complaints regarding the use of the card
Clients should regularly review monthly reports on operation with the card provided by the Bank. For complaints regarding the use of the card, please call phone No.: (+389 2) 3107 570, every working day from 8.00 AM to 4:00 PM.
In that term, please, if it is about complaints regarding certain transactions on your account, observe the reporting term of 20 days as from the date of the statement.
If you need help with use of the card, call the following phone number: (+389 2)3211 322 or 3107 346 (from 07:00 AM to 7:00 PM every working day and on Saturday from 7:00 AM to 1:00 PM, or call (+389 2) 3107 310 (24 hours a day, seven days a week).
Elena Arsova Begic, Head of Bank Cards Unit
Phone: (+389 2) 3168-108
Fax: (+389 2) 3114-232
Igor Andreevski, Senior Officer for Bank Cards Issuance
Phone: (+389 2) 3168-130
Fax: (+389 2) 3114-232